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Account & Registration
Questions about account registration and settings
6 questions
Basic information such as contact person name, email address, company name, department name, contact phone number, and website is required. No password setup is needed as we use passwordless authentication via email. Since this is a B2B trading platform, registration as a corporation or sole proprietorship is required.
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We typically notify you by email of approval or rejection within 1-5 business days (Japan time) after account registration. Depending on the review situation, it may take a little longer.
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Our service uses passwordless authentication. Enter your email address on the login screen, and we will send you a magic link for authentication via email. You can log in by clicking the link in the email or entering the authentication code provided. The magic link is valid for 15 minutes from sending.
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Please first check your spam folder. If you still cannot receive emails, please verify that your email address is entered correctly and try again. If you continuously cannot receive emails, please contact our operations. In exceptional cases, we may allow TOTP (Time-based One-Time Password) authentication.
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TOTP (Time-based One-Time Password) is an exceptional login method for when emails cannot be received. You can log in using a 6-digit code that changes every 30 seconds with authentication apps like Google Authenticator or Authy. This feature requires operations approval, and we normally recommend using email authentication.
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After logging in, you can change basic information from "Profile Edit" in My Page. Email address changes require verification via confirmation email.
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